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Polar Valets

Expert Detailing, Meticulous Care, and Lasting Protection, Infinity Wax accredited detailers in Malvern

What Our Clients Are Saying

Angry white polar bear mascot with sharp claws

Those aren't the only reasons...

Infinity Wax logo, Professional Car Care Products, Est 2014, www.infinitywax.com, Manufactured in Edinburgh Scotland
Joe in action

Meet Joe: Your Malvern Detailing Expert

Polar Valets was founded by Joe Higgs, a car enthusiast with over 6 years of experience meticulously detailing high-end vehicles. Joe's passion for achieving flawless results and his commitment to customer satisfaction are at the heart of everything we do.

Infinity Wax Accredited & UK Detailing Academy Certified Experts in Malvern

Polar Valets demonstrates certified expertise through accreditation as an Infinity Wax Verified Detailer and holding Advanced Machine Polishing qualifications from the UK Detailing Academy. This unique combination ensures access to the industry's safest, most effective products, including professional-grade ceramic coatings, and the technical skill to achieve truly flawless paint correction results. Founder Joe Higgs applies his 5+ years of detailing passion and these certified skills to every vehicle, delivering meticulous care for vehicle owners across Worcestershire.

Polar Valets Accreditation
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Polar Valets van parked outside a building with a car in front of it, the van has the words 'Mobile Valeting and Detailing' and a phone number on it

Your Peace of Mind is Our Priority

Trust leaving your vehicle with us at our secure car detailing studio in Malvern. We understand the value of your investment, which is why we offer 24/7 CCTV surveillance, a fully insured facility, and a secure compound. Your car is in safe hands at Polar Valets.

Our Signature Studio Car Detailing Services

Gray Audi with license plate PL70 OLE in The Studio

New Car Protection Detail

Protect your new car from day one. Our professional-grade coatings and interior treatments provide superior, long-lasting protection compared to dealership offerings.

Ceramic Coating
Tiguan

Gloss enhancement 

Restore your car's shine with our entry-level machine polishing. We'll remove minor imperfections and apply a protective wax for a stunning, glossy finish.

Decontaminate and Protect
Blue Porsche Taycan in The Studio with geometric lights reflecting on the hood

Machine Polishing packages

Eliminate swirl marks, scratches, and other defects. Our machine polishing packages significantly improve your car's paintwork, leaving a near-flawless, mirror-like finish.

Decontaminate and Protect
Black Range Rover with alloy wheels, partially visible in a studio

The Signature Polar Detail

This is our flagship package, which combines multi-stage paint correction, premium ceramic coating, full interior detail, and more for unparalleled results.

Decontaminate and Protect

Mobile Valeting Packages (30-Mile Radius, including Worcester)

Joe soaping a car up

The DEEP CLEAN

Our mobile DEEP CLEAN is the ultimate solution for restoring your car's interior and exterior to pristine condition, conveniently, all from your location. This comprehensive service provides exceptional results.

Close-up of a silver Audi RS7 with the license plate JASSII X

Maintenance Club

Keep your car looking its absolute best year-round with our Mobile Maintenance Club. This regular, ongoing service maintains the pristine condition achieved after an initial Deep Clean.

Speak to Worcester's Detailing Experts

As an Infinity Wax accredited detailer, we use the highest quality of products.

  • What are the main differences between Polar Valets' detailing packages: Gloss Enhancement, Intensive Single Stage, and 2 Stage Correction Detail?
    Our detailing packages represent a clear progression in paintwork revitalisation and protection, carefully designed to meet your vehicle's specific needs and your desired level of finish. Gloss Enhancement Detail (from £375): This is our professional entry-level machine polishing service. It's ideal for newer vehicles or those with only very light imperfections. The focus is on significantly boosting gloss and clarity by removing light swirl marks and minor dullness with a meticulous single-stage machine polish. This service is a significant step up from a standard valet. Protection is provided by a durable Montane wax, and it also includes a 1-year ceramic coating for all exterior glass. Intensive Single Stage Detail (from £550): This package offers a more substantial paint correction. It's designed to remove a large majority of light to moderate defects such as more noticeable swirl marks, finer scratches, and water spots, achieving a 'near-flawless' result through an intensive machine polishing process. The most crucial difference from the Gloss Enhancement is that this package includes your choice of a professional-grade 2, 3, or 5-year ceramic coating for your paintwork, offering vastly superior durability, chemical resistance, and long-term ease of maintenance. This detail also includes a 2-year ceramic coating for all exterior glass. 2 Stage Correction Detail (from £850): This is our most comprehensive paint correction service, aimed at achieving a truly show-ready, near-flawless finish. It involves an initial heavy cutting stage with machine polishing to safely remove 80-90%+ of even deeper paint defects. This is followed by a secondary refining polish to create ultimate clarity, depth, and gloss. Finally, the corrected paintwork is sealed with your choice of a high-quality 2, 3, or 5-year ceramic coating.
  • Which package is best for my specific vehicle and its condition?
    Selecting the ideal package depends on several factors: your vehicle's current paint condition, the outcome you're hoping for, your budget, and how long you intend to keep the car. The Gloss Enhancement Detail is a fantastic starting point if your car is relatively new or has minimal paint defects, and you're looking for a vibrant shine and solid protection. The Intensive Single Stage Detail is often the best value if your car has noticeable swirl marks, light scratches, or water spots that you'd like removed, and you desire the robust, long-term benefits of a ceramic coating. The 2 Stage Correction Detail is the ultimate choice if your vehicle has more significant or deeper imperfections, or if you're aiming for the absolute best possible finish and maximum defect removal for a dramatic transformation. To help you make the perfect choice, Joe Higgs offers a complimentary, no-obligation paint assessment and consultation at our Polar Valets studio in Malvern. He'll inspect your vehicle and discuss your needs to recommend the most suitable package.
  • What level of paint defects can each detailing package realistically remove?
    Gloss Enhancement Detail: This service excels at removing very light swirl marks, minor new car preparation scratches, hazing, and general dullness, significantly enhancing gloss and clarity. Intensive Single Stage Detail: This polish is expertly designed to remove a substantial majority of light to moderate swirl marks, finer scratches (not deep enough to catch a fingernail), hard water spots, and other superficial defects, achieving a 'near-flawless' appearance for most vehicles. 2 Stage Correction Detail: This intensive multi-stage process is designed to remove 80-90%+ of visible paint imperfections. This includes widespread swirl marks, light to medium scratches (those not through the entire paint lacquer), water spots, bird dropping etching, and light oxidation. It's important to understand that very deep scratches that have penetrated through the clear coat and into the paint's colour layer may not be fully removable with machine polishing alone and might require specialist paintwork. Joe will always provide an honest, transparent assessment of your vehicle's paint during the consultation and clearly explain the level of correction achievable with your chosen service.
  • My car is fairly new. Can it still benefit from detailing?
    Absolutely! Many new vehicles benefit greatly from our detailing services. Often, dealership transportation and preparation processes can leave minor imperfections like light swirl marks or buffer trails on the paintwork. Our Gloss Enhancement Detail is perfect for new cars. It will refine the factory finish to a true showroom (or often better!) standard, ensuring it's perfectly prepped and then protected with high-quality Montane wax and our 1-year exterior glass coating right from the start of your ownership. For the ultimate new car preparation and long-term protection, our Intensive Single Stage or 2 Stage Correction Detail with a ceramic coating would be an exceptional choice.
  • Is the machine polishing process safe for my vehicle's clear coat?
    Yes, the machine polishing process at Polar Valets is completely safe for your vehicle's clear coat. Safety and paint preservation are paramount in all our services. Joe uses precise paint depth measuring tools before and during any correction work, especially for the Intensive Single Stage and 2 Stage Correction Details. This ensures that only the minimal amount of clear coat necessary to remove the defects is targeted. His professional techniques and experience allow for maximum visual enhancement while maintaining the integrity and longevity of your original paintwork. This careful, measured approach is where true detailing expertise makes all the difference.
  • My vehicle is a classic or rare model. Do you have experience with delicate or older paint types?
    Yes, Joe Higgs at Polar Valets has extensive experience working with a wide variety of vehicle marques and paint types, including delicate single-stage paints found on classic cars, as well as modern prestige finishes. The machine polishing process, particularly for the Stage 2 Correction Detail, is always carefully tailored to the specific needs, characteristics, and condition of your vehicle's paintwork, ensuring a safe, respectful, and stunning result.
  • How do I choose between a 2, 3, or 5-year ceramic coating for the Intensive Single Stage and 2 Stage Correction packages?
    The best ceramic coating duration for you depends on a few personal factors: How long you plan to own your vehicle: If you plan to keep your car for many years, a longer-duration coating (3 or 5-year) offers extended peace of mind and protection. Your annual mileage: Higher mileage vehicles may benefit from the enhanced resilience of longer-duration coatings. Your budget: Longer-duration coatings involve a higher initial investment but can offer better long-term value. Desired level of protection: While all our professional-grade ceramic coatings offer exceptional gloss, hydrophobic properties, and robust protection, the 5-year options typically provide enhanced chemical resistance, greater scratch resistance (against wash marring), and superior self-cleaning properties. Joe will happily discuss the specific characteristics and benefits of each coating option (2, 3, or 5-year) with you during your free consultation at our Malvern studio. This will help you select the perfect option for your needs and your valued vehicle.
  • What are the benefits of the 1-year exterior glass coating included with the Gloss Enhancement Detail?
    The professional-grade 1-year ceramic coating applied to all your car's exterior glass creates an incredibly slick and durable hydrophobic (water-repelling) surface. The main benefits are: Improved Visibility: Rainwater beads up and rolls off the glass easily, especially at speed, which dramatically improves visibility in wet driving conditions. Easier Cleaning: The coating repels dirt, grime, and water spots, making your glass much easier to clean and keeping it looking clearer for longer. Increased Durability: It offers better resistance to wiper abrasion compared to untreated glass or basic rain repellents. This coating typically lasts for up to 12 months.
  • Are the defect removal results from the Gloss Enhancement Detail permanent? How long does its protection last?
    The improvement in your paint's appearance from the machine polishing stage of the Gloss Enhancement Detail (i.e., the removal of light swirl marks and scratches, and increased gloss) is permanent because the process carefully levels a minuscule amount of the clear coat. The paintwork protection for this service comes from the high-quality Montane wax applied after polishing. This wax provides excellent gloss and water-beading for several months, typically 3-6 months, depending on factors like mileage, washing methods, and weather exposure. The included exterior glass coating provides protection for up to 1 year.
  • What dedicated paint ceramic coatings do you offer if I'm looking for longer-term protection than the Montane wax?
    For the ultimate in long-term paintwork durability and enhanced protection, we offer dedicated ceramic coating packages. These are included as standard with our Intensive Single Stage Detail and 2 Stage Correction Detail. Polar Valets is proud to be Worcestershire's ONLY Infinity Wax accredited detailer. This means we are certified to apply their exclusive, professional-grade ceramic coatings which offer 2, 3, or 5-year durability and performance not available to the general public. If you'd like to explore these advanced protective options, please visit our Ceramic Coating Services page on our website or, even better, mention this to Joe during your free consultation.
  • How should I maintain the finish after the Gloss Enhancement Detail (with Montane wax)?
    We will provide you with straightforward aftercare advice to help you maintain that beautiful, glossy finish. The key is to use safe washing techniques, such as the two-bucket method with grit guards, and to use quality, pH-neutral car shampoos. Avoid harsh detergents or automated car washes with abrasive brushes, as these can strip the wax protection prematurely. Regular, gentle washing will preserve the Montane wax and the stunning gloss for as long as possible. The enhanced slickness from the polish will also make your regular washing routine much easier!
  • How do I care for my vehicle after a ceramic coating is applied (following an Intensive Single Stage or 2 Stage Correction Detail)?
    Caring for a ceramic-coated vehicle is surprisingly straightforward and significantly easier than maintaining a traditionally waxed finish! With every ceramic coating application, Polar Valets provides comprehensive aftercare instructions. The main points are: Regular Safe Washing: Use pH-neutral shampoos and safe washing methods (like the two-bucket method or a quality foam lance pre-wash). The coating makes washing much easier as dirt and grime release readily. No Need to Wax: You will not need to wax your car for the entire lifespan of the ceramic coating. In fact, waxes can sometimes mask the true properties of the coating. Avoid Abrasive Washes: Steer clear of automatic car washes with harsh brushes, as these can inflict micro-scratching over time. The extreme slickness and hydrophobic properties of the ceramic coating mean your car will stay cleaner for longer, and your wash routine will be simplified.
  • Do I need to book a consultation or paint inspection before choosing a package?
    For our Intensive Single Stage Detail and 2 Stage Correction Detail, a pre-booking consultation and paint assessment with Joe at our Malvern studio is highly recommended and usually essential. This allows Joe to: Thoroughly inspect your vehicle's paintwork condition. Understand your expectations and desired outcome. Discuss the most suitable package and ceramic coating options (2, 3, or 5-year). Provide you with an accurate, all-inclusive quote with no hidden surprises. This ensures the comprehensive service chosen is the perfect fit for your car and its specific needs For the Gloss Enhancement Detail, while a formal, in-person inspection isn't always mandatory before booking, we always appreciate the opportunity to see the vehicle or discuss its condition and your expectations during a free consultation. This helps confirm the service is right for you and allows us to provide the most accurate quote.
  • How long will my car need to be at your Polar Valets studio in Malvern?
    The time required for our detailing services varies depending on the package chosen and, to some extent, the initial condition and size of the vehicle: Gloss Enhancement Detail: This service is typically completed within one full day. Intensive Single Stage Detail: Due to the meticulous polishing and crucial ceramic coating curing time, this detail usually requires your vehicle to be with us for 1 to 2 full days. 2 Stage Correction Detail: This comprehensive, multi-stage process generally requires 2 to 3 full days. This allows for thorough preparation, multiple machine polishing stages, precise ceramic coating application, and essential infrared curing time for maximum durability. We will always confirm the precise timeframe with you upon booking your service.
  • Where is your secure detailing studio located?
    Our purpose-built, secure Polar Valets detailing studio is conveniently located in Malvern, Worcestershire. For security reasons and to ensure we can give booked-in clients our undivided attention, visits are by appointment only. The full address and directions will be provided upon confirmation of your booking or consultation.
  • How much does the Gloss Enhancement Detail cost?
    Our Gloss Enhancement Detail, which includes the single-stage machine polish, application of high-quality Montane wax for paintwork protection, and a 1-year professional-grade ceramic coating for all exterior glass, starts from just £375 for standard-sized vehicles. We always aim to provide transparent, bespoke quotes. After a free consultation and vehicle assessment, Joe will confirm the final price. Factors such as very large vehicles (e.g., large SUVs, vans) or paintwork requiring slightly more machine time than average for this service level may adjust the final price slightly. There are no hidden fees. For pricing on our Intensive Single Stage and 2 Stage Correction Details, which include longer-lasting ceramic coatings as standard, please contact Joe for a bespoke consultation and quote, as the time and work involved can vary more significantly based on the vehicle's condition.
  • Is an Intensive Single Stage or 2 Stage Correction Detail with ceramic coating a better investment than just waxing regularly or even repainting?
    Compared to Regular Waxing: Absolutely. While the initial investment for our Intensive Single Stage or 2 Stage Correction Detail with a ceramic coating is higher than applying traditional waxes, the long-term benefits offer outstanding value. You receive: Superior defect removal and a far higher level of gloss and clarity. Unmatched paint protection lasting 2-5 years, compared to the weeks or few months a typical wax lasts. Significantly reduced maintenance effort due to the self-cleaning properties of ceramic coatings. It saves you countless hours of re-waxing and provides a level of paint protection and optical clarity that traditional waxes simply cannot match. Compared to Repainting: In many cases, yes, professional paint correction is a better investment. Preserving your vehicle's original factory paint is almost always preferable for maintaining its integrity, originality, and resale value. A professional 2 Stage Correction Detail can often restore your vehicle's original paint to a condition that is visually superior to when it left the factory, for significantly less than the cost, time, and hassle of a quality repaint. Furthermore, our correction details include advanced ceramic protection for years to come, an aspect not typically included with a repaint.
  • Why should I choose Polar Valets over a cheaper mobile detailer or doing it myself (DIY)?
    Choosing Polar Valets means investing in a professional, studio-based detailing service dedicated to meticulous attention to detail, the use of advanced techniques, and achieving lasting, high-quality results that are simply not consistently achievable with most mobile services or DIY efforts. Here’s why: Controlled Environment: Our purpose-built Malvern detailing studio provides a clean, controlled environment, essential for contamination-free paint correction and the optimal application and curing of professional-grade ceramic coatings. Weather, dust, and poor lighting can compromise mobile work. Expertise & Accreditation: Joe Higgs is Worcestershire's ONLY Infinity Wax Accredited detailer. This signifies a proven level of skill, knowledge, and access to exclusive, high-performance ceramic coatings not available to the general public or most other detailers. Professional Equipment & Products: We use professional-grade machine polishers, lighting, inspection tools, and premium products to achieve superior and, most importantly, safe results on your paintwork. Focus on Correction & Protection: Unlike many services that focus on a quick shine, our core services are about true paint correction – safely removing defects – and applying durable, long-lasting protection to maintain that flawless finish. Lasting Value: While a cheaper option might seem appealing initially, our focus on quality preparation, skilled defect removal, and durable protection means your vehicle looks better for longer, representing a better investment in your vehicle’s appearance and preservation. We are passionate about providing a level of service and finish that truly enhances and protects your valued vehicle.
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